Every day I hear people use words like ‘unprecedented’ and ‘uncharted territory’ to describe our current global pandemic and the crisis it has created. I do not question the accuracy of these descriptors, but we cannot allow them to become excuses for inaction. While we may truly not know ‘exactly what to do,’ we know we must provide leadership, whether in our home, of our self, our organization, or community.

This must be a time of compassion, understanding, and forgiveness, both in others and of ourselves. The challenges upon us are real, varied and dire. We need to assume everyone is doing their best. We must empathize and realize every person’s challenge, situation, mindset, ability to cope, and resources are all different.

This is not a time to be selfish; be selfless. This is not a time to seek profit; serve. This is not a time to hustle; help.

While the 6 core elements I wrote about in my book, Along Came a Leader, have served me well in life: Attitude, Wisdom, Communication, Tenacity, Vision, and Authenticity, I wanted to provide leaders some insight on how to help their team during this tough time. Here are the 5 things I believe leaders NEED to lead their team in uncharted territory:

1. Vision: Leaders need to provide their team with a compelling vision of what the outcome could be if everyone does their part. The vision needs to be realistically optimistic, but a bit grand in some ways too. Everyone needs something to look forward to in a crisis. Everyone needs clarity and direction. Everyone needs a sense of purpose and fulfillment. Without a vision, a team meanders, stalls and becomes lost in the crisis.

2. A Good Crew: Hopefully you have built a great team but during a crisis even the best need coaching and professional learning. Clarify your expectations. Deliver accurate feedback. Provide opportunities and resources to help them to continue to grow and improve. Columbus could not hire a new crew in the middle of the ocean during the many trials on his exploration to discover the New World; he had to coach them up each and every day.

3. Flexibility: You have to roll with the punches. You have to get back up after getting knocked down. You have to adjust and adapt your plans and procedures. The way you did things before a crisis worked for that time and situation; they may not be appropriate now. Reflect, evaluate, test, execute, and continually adjust.

4. Tenacity: Have you ever seen someone freeze or just shut down in a time of crisis? Tenacity is not something we are born with, but rather something we build. A crisis demands tenacity and so does leadership. I live in a state of permanent beta. I am always trying to improve myself. It is something I admire in others. I not only expect to make mistakes, I understand they are paramount on the journey to success. They are the feedback we need to achieve. Be relentless. Celebrate failures. Keep getting back up and trying.

5. Attitude: Without the right attitude in a time of crisis you are lost and helpless. It is the single most important quality of a leader. It is the single greatest characteristic of success. It is the antidote to a crisis. Your attitude is contagious. Those you lead become infected with the way you approach the crisis. An awesome attitude is one of the most impressive and admired traits of exceptional leaders.

I do not write these words with ease nor approach our crisis lightly. My heart is full of admiration for our nurses, doctors, first responders, and all of the many essential workers providing all we need to keep the world running. My heart aches for the sick and all that is yet to come.

I fully understand that what lies ahead will be tough, trying and at times bleak, but I know that leadership, personal and professional, is the requirement of all, as we stand in the shadow of a crisis. It is leadership that will get us, and those we love and care for, through it.

Neither a book, a course, nor a title makes you a leader; action does!

I hope this post provides you with some assistance during these tough times.

Wishing you great health & happiness, peace & prosperity, and love & laughter.

Stay safe and healthy.

Stay away from one another.

Kelly

Kelly Croy is an author, speaker, and educator. Want to learn more? Send an email. • Sign-up for Kelly’s Newsletter. Listen to Kelly’s other podcast The Wired Educator Podcast with over 148 episodes of interviews and professional development. • Order Kelly’s book, Along Came a Leader for your personal library. • Follow Kelly Croy on Facebook.  • Follow Kelly Croy on Twitter.  •  Follow Kelly Croy on Instagram