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Want to deliver extraordinary results?

Read Fred 2.0 by Mark Sanborn.

Fred 2.0 by Mark Sanborn is the followup to his New York Times Bestseller, The Fred Factor. The Fred Factor was about providing extraordinary service, inspired by Mark’s postal carrier, Fred. The book was incredibly successful and I recommended it in my review to be included on every leaders’ bookshelf. The archetype of leadership Sanborn created in Fred served as a role model for leaders of all ages. 

Sanborn is back with Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results. I proud to recommend this book to all leaders and anyone wanting to make their life more successful. Fred 2.0 is not just an updated version of his original work, it is a standout work of its own with more lessons on how to create extraordinary experiences for those your work with and lead. 

Mark expounds on the four original “Fred” principles:

• Everybody can make a difference.

• Relationships are vital.

• It’s possible to add value in every area.

• You can keep reinventing yourself. 

I work with leaders in education, business, families and various organizations, and Fred 2.0 has inspiring ideas for all. 

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I just finished Mark Sanborn’s book The Encore Effect: How to Achieve Remarkable Performance in Anything You Do. I highly recommend it to you, regardless of your occupation, because we should all be striving to improve, and The Encore Effect delivers.

Mark Sanborn is an amazing speaker, and his National Bestseller The Fred Factor is one of my favorite reads. I was excited to read The Encore Effect because I knew it would assist me on my quest to become a great speaker and performer, but like all good books, the lessons I learned applied to every aspect of my life. The Encore Effect improved not only my speaking, but helped be a better father, husband, educator, and artist. I highly recommend it not only for you, but for your entire team.

The Encore Effect highlights five areas for remarkable results: passion, preparation, practice, performance, and polish. In-depth explanations and engaging stories are aligned with Continue Reading…

10Questions

What Makes a Good Goal? 

Some people seem to achieve goals regularly and are continually climbing their way toward a better life. Still, others fail repeatedly and seem stuck in a rut.

A good goal is structured and planned in a way to be more likely achieved.

Achieving goals isn’t a matter of chance, there is a methodology anyone can apply to get better results.

Here Are Six Questions to Ask Yourself When Setting Goals:

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Escape velocity is described as the speed an object needs to be traveling in order break free of a planet’s gravitational force. On Earth, escape velocity is seven miles a second, or 25,000 miles an hour.  That’s fast. The good news is, that once an object reaches escape velocity it no longer requires further propulsion. If the object fails to reach this speed, consequently, it is pulled back.

For a long time the science community believed escape velocity was unobtainable. That nothing would ever leave Earth’s atmosphere. Now, you and I benefit from the thousands of man-made satellites orbiting our earth. They allow us to communicate, prepare for weather, direct our course and more.  Escape velocity achieved. Benefits obtained.

Right now you are sitting with a cold-blooded killer with a similar hold on you. Stress. Continue Reading…

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You’re Blowing it!

It’s not procrastination. That sounds too sophisticated.

You’re not stalling. That’s just too nice.

You’re blowing it! You are about to miss a once in a lifetime opportunity because you are more interested in reading your Twitter Feed or updating your current Facebook status.

Life is short and we all have goals and dreams. We work toward them or we don’t. When we don’t achieve our dreams we make excuses and cover up our inaction with niceties. We act like we will eventually get there and that everything is going to be fine.

Well, what if you’re wrong? Live your life without regrets and get your dreams on the production line.

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Journal Assignment for the start of a new year or venture:

Shoot for about a page or whatever works. Don’t concern yourself with spelling, grammar, or what others might think. Just get it done.

Today is  a three-parter:

1) Make a list of your goals and resolutions for the new year or new venture.  This is a list. Think finances, health, professional, spiritual, family, home, personal, mental, etc.

2) Write a short Continue Reading…

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Leaders make decisions. It’s what they do.

Each and every time a leader makes a decision they are impacting a life.

Apply the ‘Domino’ or ‘Butterfly’ effect and the number of lives impacted by a leader’s single decision is sometimes mesmerizing.

That is why leaders need to: respond rather than react, seek wisdom, listen to counsel, and reflect frequently.

Once a decision is made, however, it is not final. Leaders must be decisive and firm, but when a poor decision is made, and it happens, it is a leader’s duty to make it right.

I firmly believe that leaders must take the motto “We’ll make it right!” to heart; it’s never too late to right a wrong.

In an earlier post, I  discussed the three steps Continue Reading…

Matthew Kelly is one of my favorite authors and speakers. He is a New York Times best-selling author of over fourteen books, a world renowned speaker, and business consultant to more than thirty-five Fortune 500 companies. I am proud to call him a friend and he is certainly an important influence in my life. Last week he sent me a copy of Rediscover Advent. It was the only book of his I haven’t read, and with the stores already decorating and advertising for Christmas, I guess I was ready for a book about ‘The Season’ as well. I am glad I read it early, because there is much I discovered and wish to share with you.

First and foremost, Rediscover Advent is more of a devotional, to be shared during the Advent season, rather than one to be read in a setting or two. At 94 pages it certainly can be read quickly, but that is not its intention. The book is divided into five sections. The first four are devoted to each week of Advent, and the fifth to Christmas Day itself. Each section is broken down for a reading each day complete with Scripture, Meditation, Reflection, and Continue Reading…

The world is filled with admirers of Steve Jobs, and rightfully so. The man was an incredible visionary, innovator, speaker, businessman, leader, and communicator. His impact has left little untouched.  One overlooked talent though, was his use of simple language to convey his passion for a product or service. How many times did we hear him say, “insanely great, phenomenal, awesome, revolutionary, amazing, and of course magical?

His word choice was in sync with his passion for minimalism in design and the simple elegance of his presentation. Uncomplicated. Straightforward. Direct. Powerful. The advertisements, stores, packaging, and even his dress embodied this motif.

He chose simple words, but words powerful in their connotations. They were chosen with care. They were delivered with passion. They told a story.

My favorite term Jobs used was when he called someone or their idea a Bozo.

Bozo was a term Steve would use to describe someone that just didn’t get it. A bozo to him was someone that was more interested in the bureaucracy of business rather than innovation. A bozo was someone that was ineffective and someone that wasn’t authentic. A bozo was someone who focused on what wasn’t important. Basically a bozo was anyone Steve didn’t respect.

I recently read an article though about his use of the term bozo at NeXt. According to NeXt employees, you could go from bozo to genius in months if you eventually got it and performed. (Better yet, outperformed.) And I am sure you could probably drop back down again too.

Many think Steve burned bridges, but I don’t think that is the case at all.  Sure, he was competitive and occasionally became upset, but I still remember the shock I had, and later conceded to the brilliance of his move, when he partnered Apple with Microsoft. When you consider all of the deals he made with the record industry, artists, television companies, and publishers, you realize he built far more bridges than he ever burned.

Steve Jobs had standards, incredibly high ones, for himself, his staff, and the corporations he created.  The results speak for themselves. Bozos either don’t have standards or they break them.  Bozos lack vision or don’t follow it. Bozos place business over delivering a quality service or product.

Don’t want Steve Jobs to think you are a bozo? Do the following:

  • Be original. Don’t steal the work others. Create. Don’t copy. March to the beat of your own drum.
  • Set high standards and hold others to high standards.
  • Be prouder of what you didn’t do, than what you did.
  • Have a vision. Focus on it and chase it down.
  • Understand and emphasize the relationship between product/service and the client.
  • Know the story behind why you do what you do.
  • Do what you love.
  • Give more than you take.

These are just my observations of a man I never met, but a man who impacted my life more than most of those whom I have.

I will work hard not to be a bozo.

Kelly Croy is a chalk artist and professional speaker.

He has entertained and amazed audiences across the nation

including corporations, schools, churches, conferences,

and anywhere people come together to be entertained and inspired.

Please consider booking Kelly for your next event.

www.kellycroy.com

1-800-831-4825

Kelly Croy is a chalk artist and professional speaker.

He has entertained and amazed audiences across the nation

including corporations, schools, churches, conferences,

and anywhere people come together to be entertained and inspired.

Please consider booking Kelly for your next event.

www.kellycroy.com

1-800-831-4825