Archives For Leadership

Leadership Factory

The journey toward wisdom is an essential quality of leadership, and a big part of acquiring wisdom is surrounding yourself with quality people each and every day. Some of you may have a choice in who will be part of your team or inner circle, so make your decisions carefully. Others will not have a choice of whom they will work closely with and lead. Regardless, wisdom is gained by not only making good choices, but nurturing everyone you work with into becoming world-class leaders. Grow the realm of your wisdom and invest in cultivating leadership. Create a leadership factory within your organization and produce leaders.

Help others become leaders by giving them leadership roles or responsibilities. Let them know they are leading and give them a framework to work within.   Tell them, “You will be

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Want to deliver extraordinary results?

Read Fred 2.0 by Mark Sanborn.

Fred 2.0 by Mark Sanborn is the followup to his New York Times Bestseller, The Fred Factor. The Fred Factor was about providing extraordinary service, inspired by Mark’s postal carrier, Fred. The book was incredibly successful and I recommended it in my review to be included on every leaders’ bookshelf. The archetype of leadership Sanborn created in Fred served as a role model for leaders of all ages. 

Sanborn is back with Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results. I proud to recommend this book to all leaders and anyone wanting to make their life more successful. Fred 2.0 is not just an updated version of his original work, it is a standout work of its own with more lessons on how to create extraordinary experiences for those your work with and lead. 

Mark expounds on the four original “Fred” principles:

• Everybody can make a difference.

• Relationships are vital.

• It’s possible to add value in every area.

• You can keep reinventing yourself. 

I work with leaders in education, business, families and various organizations, and Fred 2.0 has inspiring ideas for all. 

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People need to hear the words, “We need you.”

If you want an engaged work force, they need to know they are valued!

Write a note. Make a call. Announce it in your newsletter.

Let your employees, family members, and teammates know you need them, and that they add value on a regular basis. Don’t wait until the yearly evaluation or exit interviews, or when there’s a problem to let them know. Let them know what their purpose is on your team, whether it’s business, sports, or home, regularly.
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Recognition is an important part of leadership. It can do wonders for your corporation, school or family. When recognition is implemented correctly it can increase retention, decrease absence, raise production, improve quality, change attitudes, and in general create a momentum of success and positive energy.

It has been wisely stated that a great leader humbly accepts the failures of his organization as his own, and passes any praise and success on as the accomplishments of his colleagues. In addition,  I have always been reminded that a great leader criticizes in private and praises in public. Clearly, recognition is an essential act of leadership. Clearly recognition is important, but so many organizations get it wrong. Many in leadership positions just don’t know how to effectively implement a recognition program, acknowledge someone for their efforts, or how to reward employees.

It’s all about making it personal. 

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I just finished Mark Sanborn’s book The Encore Effect: How to Achieve Remarkable Performance in Anything You Do. I highly recommend it to you, regardless of your occupation, because we should all be striving to improve, and The Encore Effect delivers.

Mark Sanborn is an amazing speaker, and his National Bestseller The Fred Factor is one of my favorite reads. I was excited to read The Encore Effect because I knew it would assist me on my quest to become a great speaker and performer, but like all good books, the lessons I learned applied to every aspect of my life. The Encore Effect improved not only my speaking, but helped be a better father, husband, educator, and artist. I highly recommend it not only for you, but for your entire team.

The Encore Effect highlights five areas for remarkable results: passion, preparation, practice, performance, and polish. In-depth explanations and engaging stories are aligned with Continue Reading…

Leaders never blind side others.

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A blind side is a cowardly attack that demonstrates an incapacity to communicate and an inability to make leadership decisions. It is an act committed out of fear, jealously, and anger. A blind side is a poor attempt to hide the inability to lead.

Those who choose the blind side willingly forgo the path of a leader. They would rather sneak behind-the-scenes, than sit down and have a discussion. They would rather plot, than plan. The higher the level of office, rank, title, or position, the more detrimental the act.

The world recognizes a blind side for what it is, wrong. Our history has been Continue Reading…

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Escape velocity is described as the speed an object needs to be traveling in order break free of a planet’s gravitational force. On Earth, escape velocity is seven miles a second, or 25,000 miles an hour.  That’s fast. The good news is, that once an object reaches escape velocity it no longer requires further propulsion. If the object fails to reach this speed, consequently, it is pulled back.

For a long time the science community believed escape velocity was unobtainable. That nothing would ever leave Earth’s atmosphere. Now, you and I benefit from the thousands of man-made satellites orbiting our earth. They allow us to communicate, prepare for weather, direct our course and more.  Escape velocity achieved. Benefits obtained.

Right now you are sitting with a cold-blooded killer with a similar hold on you. Stress. Continue Reading…

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Leaders make decisions. It’s what they do.

Each and every time a leader makes a decision they are impacting a life.

Apply the ‘Domino’ or ‘Butterfly’ effect and the number of lives impacted by a leader’s single decision is sometimes mesmerizing.

That is why leaders need to: respond rather than react, seek wisdom, listen to counsel, and reflect frequently.

Once a decision is made, however, it is not final. Leaders must be decisive and firm, but when a poor decision is made, and it happens, it is a leader’s duty to make it right.

I firmly believe that leaders must take the motto “We’ll make it right!” to heart; it’s never too late to right a wrong.

In an earlier post, I  discussed the three steps Continue Reading…

The world is filled with admirers of Steve Jobs, and rightfully so. The man was an incredible visionary, innovator, speaker, businessman, leader, and communicator. His impact has left little untouched.  One overlooked talent though, was his use of simple language to convey his passion for a product or service. How many times did we hear him say, “insanely great, phenomenal, awesome, revolutionary, amazing, and of course magical?

His word choice was in sync with his passion for minimalism in design and the simple elegance of his presentation. Uncomplicated. Straightforward. Direct. Powerful. The advertisements, stores, packaging, and even his dress embodied this motif.

He chose simple words, but words powerful in their connotations. They were chosen with care. They were delivered with passion. They told a story.

My favorite term Jobs used was when he called someone or their idea a Bozo.

Bozo was a term Steve would use to describe someone that just didn’t get it. A bozo to him was someone that was more interested in the bureaucracy of business rather than innovation. A bozo was someone that was ineffective and someone that wasn’t authentic. A bozo was someone who focused on what wasn’t important. Basically a bozo was anyone Steve didn’t respect.

I recently read an article though about his use of the term bozo at NeXt. According to NeXt employees, you could go from bozo to genius in months if you eventually got it and performed. (Better yet, outperformed.) And I am sure you could probably drop back down again too.

Many think Steve burned bridges, but I don’t think that is the case at all.  Sure, he was competitive and occasionally became upset, but I still remember the shock I had, and later conceded to the brilliance of his move, when he partnered Apple with Microsoft. When you consider all of the deals he made with the record industry, artists, television companies, and publishers, you realize he built far more bridges than he ever burned.

Steve Jobs had standards, incredibly high ones, for himself, his staff, and the corporations he created.  The results speak for themselves. Bozos either don’t have standards or they break them.  Bozos lack vision or don’t follow it. Bozos place business over delivering a quality service or product.

Don’t want Steve Jobs to think you are a bozo? Do the following:

  • Be original. Don’t steal the work others. Create. Don’t copy. March to the beat of your own drum.
  • Set high standards and hold others to high standards.
  • Be prouder of what you didn’t do, than what you did.
  • Have a vision. Focus on it and chase it down.
  • Understand and emphasize the relationship between product/service and the client.
  • Know the story behind why you do what you do.
  • Do what you love.
  • Give more than you take.

These are just my observations of a man I never met, but a man who impacted my life more than most of those whom I have.

I will work hard not to be a bozo.

Kelly Croy is a chalk artist and professional speaker.

He has entertained and amazed audiences across the nation

including corporations, schools, churches, conferences,

and anywhere people come together to be entertained and inspired.

Please consider booking Kelly for your next event.

www.kellycroy.com

1-800-831-4825

Teen parentDo you really want your child to be a leader? I posed this question a while back; it received a notable response, and it remains one of my most popular posts. Where do we stand as parents in the responsibility of raising leaders? Weigh the question carefully. Consider the contrasts between raising a leader and a star. Do you really want your child to be a leader?

I hope you answered yes, but I will understand if you didn’t. Leadership and popularity rarely go hand in hand, and leadership requires a lot of hard work. For me the answer is simple; I want to raise leaders. I want my children to be prepared for anything, to make a difference, and live a life of purpose.

If you really want to help parent a leader, you need to make three clear commitments.

1) I will educate my child about leadership. Leadership really needs to be taught. It amazes me how many people don’t understand this simple truth. If you want your child to become a leader, surround Continue Reading…